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Development Technician, City of Peoria, IL

Updated: Jul 1

EMPLOYEES MUST RESIDE WITHIN THE CITY OF PEORIA.

DEPARTMENT: COMMUNITY DEVELOPMENT

LOCATION: City Hall, 419 Fulton Street, Room 300, Peoria, Illinois

HOURS: 8:00 a.m. – 5:00 p.m. Monday through Friday


The entry level position is ideal for a candidate looking to get exposure to local government and, more specifically, the functions of the Community Development Department. The position provides complex administrative support to the Community Development Department and assists on projects and programs related to Neighborhood Development, Grants Management, Code Enforcement, Building Safety, and Planning and Zoning.


An ideal candidate would have strong customer service skills, the ability to function in a fast-paced environment and represent the City of Peoria to the general public in a professional manner. Performs a variety of duties in support of the Community Development Department services and functions; aids in the development process in the areas of planning, inspections and economic development; provides customer service to applicants, developers, consultants, the general public, and outside organizations regarding City codes, policies, standards, and processes; processes development applications, building permits and zoning certificates; assists in the Commission process to include agenda creation and minutes and performs related duties as assigned.


Examples of Duties

(All responsibilities may not be performed by all incumbents.)

  • Receive and review development applications from customers; assess scope of project and relevant requirements; educate customers regarding necessary permits and general code compliance of proposed projects.

  • Perform technical check of permits and applications to ensure compliance with the Community Development Department standards, development conditions, construction specifications, and city ordinances.

  • Issues standard zoning certificates by receiving drawings and applications; checks documents for proper completion; verifies presence of required licenses and insurance; enters applications into computer; calculates and collects associated fees; routes drawings and documentation; prints zoning certificates and maintains files.

  • Issues permits by receiving drawings and applications; checks documents for proper completion; verifies presence of required licenses and insurance; enters applications into computer; calculates and collects associated fees; routes permit drawings and documentation; prints permits and maintains permit files.

  • Staffs the Development Center to assist citizens and provide information regarding the development process including knowledge of the commission processes and all applicable fees.

  • Interact with contractors, design professionals, and the general public, courteously and professionally, to assist with general information and guidance through the permitting process.

  • Answers inquiries and complaints in person and on the phone from developers, architects, contractors, engineers, and the public related to regulations for building construction, remodeling, and repair including structural, plumbing, mechanical, electrical, and zoning matters.

  • Conducts and processes transactions relating to Development Projects which includes accounting for and balancing daily receipts.

  • Performs other related duties as assigned.


Materials and Equipment Used

  • Computer

  • Calculator

  • General Office Equipment

  • Cash Register

  

Minimum Qualifications


Associates degree from an accredited college or university, a minimum typing speed of 45wpm; and three to four years of related experience required. Any equivalent combination of education, training and experience, which provides the required knowledge, skills and abilities to perform the essential functions of the job, considered.


Supplemental Information


Knowledge, Skills, and Abilities

  

Knowledge of:

  • General office procedures, policies and practices, as well as basic knowledge of computer and other office equipment.

  • Zoning, land development code, covenants and restrictions, and City, State and Federal codes and regulations.

  • Principles and techniques of customer service skills.

  • Planning and zoning as they relate to ordinances governing land use.


Skill in:

  • Communicating clearly and effectively, both orally and in writing.

  • Preparing clear and concise reports, correspondence and other written materials.

  • Typing at a rate of 45 net words per minute.

  • Using a computer to quickly and accurately enter and retrieve data and information.

  • Freedom of Information Act.

  • Researching, compiling, and summarizing a variety of informational and statistical data and materials.

  • Correct English usage, including spelling, grammar, punctuation and vocabulary.

  • Standard business arithmetic, including percentages and decimals.


Mental and Physical Abilities:

  • Ability to establish and maintains effective business relationships with developers, contractors, property owners, architects, engineers, real estate developers, appraisers, co-workers and the general public.

  • Ability to write routine correspondence.

  • Ability to deal diplomatically with irate customers.

  • Ability to exercise judgment and utilize conflict resolution skills.

  • Ability to handle a public counter and telephones of a public agency in a calm, self-assured, and confident manner.

  • While performing the essential functions of this job the employee is regularly required to sit, use hands to finger, handle, or feel, reach with hands and arms, and speak and hear.


Working Conditions

  • Work is performed in a normal office environment with little exposure to outdoor temperatures or dirt and dust.

  • The incumbent's working conditions are typically moderately quiet.


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