4/22/20 - Managing Crisis Communications During the COVID-19 Pandemic (FREE)

While many jurisdictions have a crisis communications plan in place to deal with all manner of emergencies and disasters, the COVID-19 pandemic is stretching these plans to the limit, forcing local governments to get creative with their engagement efforts. In this ICMA webinar, you'll join three experts as they share strategies and insights that will help make your own outreach and engagement efforts more effective during this challenging time. You will hear from:

  • Thomas Bakaly, former city manager and current CEO of the Los Angeles-area Beach Cities Health District, as he discusses his own organization's responses to the pandemic. Beginning well before many shelter-in-place orders were issued, the BCHD's responses include converting their website to a coronavirus resource page, recording over 30 hours of virtual educational content, and performing virtual check-ins with at-risk residents, among many other actions.

  • Thomas Bryer, Professor of Public Administration at the University of Central Florida, and Sarah Stoeckel, a councilmember from Titusville, FL, who will identify social media and online engagement strategies and tools to use during public health situations, discuss utilizing community partnerships that leverage complementary social media channels for message distribution, and explore how lessons learned during this crisis can be applied in the future once normal operations have resumed.


DATE: 4-22-20

TIME: 12:00 PM (CDT)


Recent Posts

See All

The Shame of Chicago: The Color Tax Screening

The APA Housing and Community Development Division is excited to host a screening of Episode III in the documentary series, the Shame of Chicago - The Color Tax. Premiering last year at the Federal Re

11/12/21 & 11/27/21 Legislative Updates

These University of Illinois Extension webinars will cover recent and potential changes in legislation at state and federal levels, and implications for Illinois counties and local governments. Parti


The American Planning Association - Illinois Chapter (APA-IL) is the premier authority on urban planning issues and professional development for Illinois' urban planners.


The APA-IL is the official membership association for practicing planners in the State of Illinois.  We strive to inform, educate, and connect our members to resources and tools that advance the practice of planning throughout the state.  We pride ourselves on "Creating Great Communities for All" in Illinois.  




American Planning Association - Illinois Chapter

c/o NIU Center for Governmental Studies
148 N. 3rd St.
DeKalb, IL 60115


© 2014 APA-IL







  • APA-IL Facebook
  • APA-IL Twitter
  • APA-IL LinkedIn
  • APA-IL Instagram
  • APA-IL YouTube